Matthew Umscheid, CEO
From the Desk of the CEO
Dear Valued Customers,
We know you’re dealing with a lot right now, and there is much uncertainty in your business. One thing you don’t need to worry about is your loss prevention coverage.
We are here for you
Here’s what we’re doing to continue to deliver uninterrupted service:
- Enabled work from home capabilities with no reduction in support capacity
- Provided our staff with information and best practices to prevent the spread of any illness
- Eliminated all business travel
- Increased our management communication with daily video stand ups
We are prepared to maintain the high-quality customer service you have come to expect from us and will be fully staffed to support your needs during this time. We expect to deliver uninterrupted service and support to all our clients.
In a world that has gone virtual in what feels like overnight, we know you are preparing to weather the challenge and uncertainty of these times in your store operations. We are at your side to provide video support for loss prevention and operations review if you remain open and video surveillance and video alarm verification if you are closed. Video you can share with law enforcement should the worst occur. Our services will continue. We have got you covered.
We are all in this together
These are unprecedented times. We are optimistic that we can get through this together no matter how long it takes. Please reach out to us if you have any questions: firstname.lastname@example.org, 877-258-9441.