Overseeing asset protection across 80 24/7 Denny’s locations is a complex balancing act, especially with restaurant turnover hovering near 80%. Relying on store staff to pull video footage created visibility gaps and forced Asset Protection Leader John Centrone into a constant cycle of reactive troubleshooting and unnecessary travel.
To eliminate the guesswork, Denny’s partnered with Envysion to deploy cloud-managed video integrated directly with POS transaction data, supported by certified audit services. By pairing receipt logs with synced video clips and receiving proactive auditor alerts, leadership gained complete remote operational visibility across all locations without increasing headcount.
Key Operational Wins
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40+ Hours Reclaimed Weekly: Cut leadership workload in half by replacing manual video searches and travel with instant, side-by-side transaction reviews.
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Targeted Coaching Over Termination: Provided visual clarity to distinguish operational training gaps from intentional theft, supporting fair employee development.
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Seamless Remote Oversight: Enabled full remote store inspections and safety audits from anywhere, ensuring high operational standards across all 80 sites.