Prevent Loss by Creating a Culture of Accountability
Deep-dive audits identify opportunities to improve operational efficiency and prevent future loss with integrated video monitoring and business intelligence data.
Improve Performance in
Envysion’s Restaurant Performance Audits are expertly designed to systematically weed out the loss sources in your underperforming restaurants to help you improve operations and profitability.
Restaurants of Concern
Our team conducts a holistic review in a focused subset of your restaurants to identify theft, loss, and operational issues that are diminishing your profits.
Ensure Accountability &
Return on Investment
Track the lifecycle of incidents from creation through closure to ensure proper resolution and secure your return on investment.
Over the Long-Term
We’re not just catching a single event. We’re changing the likelihood of future loss by addressing contributing behaviors head-on.
A Proven Approach for Preventing Loss
Transform struggling restaurants into top performers by leveraging our holistic analyses of theft, loss, and operational issues.
All transactions are filtered through Envysion Reports to flag suspicious transactions that are exceptions from the norm.
Flagged transactions are filtered to reveal patterns in behavior that are indicative of theft, loss, and operational issues.
Reviewed transactions are processed by our in-house team of loss prevention experts. Our auditors review the relevant video, audio, and transactional data across a series of suspicious transactions to confirm that theft, loss, or operational issues are indeed occurring.
Certified transactions are reviewed by a second professionally trained auditor to verify that the incident is in fact legitimate, so you can rest assured that any verified incident you receive truly merits your time and attention.
Once sufficient evidence has been gathered, verified incidents are sent directly to your inbox to be resolved through our Incident Management suite.
Protect your people
and your profits
Theft is a symptom of more serious operational issues. Our Restaurant Performance Audits don’t just look at theft—we also monitor operational issues such as employees neglecting uniform and safety protocols. When small problems like this go unnoticed it contributes to an overall decline in operational efficiency. Employees become more lenient with rules and your company becomes vulnerable to potential loss and theft. Don’t just react to loss, prevent it with Envysion’s comprehensive Restaurant Performance Audits.
THEFT & LOSS
- No rings, under-ringing
- Refund abuse
- Product giveaways
- Discount abuse
- Back-door traffic (product walking)
- Poor customer experience
- Uniform violations
- Greet time
- Overly long transactions
- Cell phones & calculator use at the POS
- Drive-thru timer manipulation
- Misuse of register keys or manager cards
- Large bill certification
- Back-door Traffic (after dark traffic)
Maximize ROI with Incident Management
Envysion’s intuitive Incident Management resolution workflow makes it easy to quickly review the status of verified incidents and monitor trends by location and employee—even on mobile devices!
- Review the status of flagged incidents across your entire organization, by location, or by employee in mere minutes.
- Arrive at firm conclusions and take decisive action with irrefutable video evidence.
- Monitor resolution trends by employee or location to reveal suspicious behavior patterns.
What Our Customers Are Saying
The days of perception-based actions and guessing are gone. With all the risks we face–old ones like employee theft and new ones like people looking to cash in on a fall in our restaurants–you simply can’t run a successful business anymore without a video system.Inman HodgesPresident at Hodges Management Co., a KFC franchise
The Envysion / Next Wave partnership has provided us with a resource that has caused a dramatic decrease in employee theft and has had a dramatic effect on our inventory variances. We have even gone as far as to decrease our variance budget for next year, which will undoubtedly improve our food cost. Additionally, this system has improved our culture because we have been given the tools to remove the bad eggs from our restaurants, helping us reach our goal as the employer of choice in each of our communities.Sam MungerOwner of Doro, Inc., a Hardee's franchise
As part of the proof-of-concept, we got to see first-hand how well the Envysion Managed Video Solution worked with other systems like Delaget and Overseer. Knowing that it was also supported by KFC and had a single point of contact for help desk support gave us the confidence to move forward with the purchase and installation.Marcus SheltonOwner of Bacon Enterprises, a KFC franchise
There are a lot of video options on the market, but as long as the interface remains this intuitive and it continues to work this reliably, I can’t see a scenario in which I’d consider replacing Envysion with anything else.Inman HodgesPresident at Hodges Management Co., a KFC franchise
Envysion detects behaviors that are unacceptable for safety reasons, theft concerns, or guest perception concerns. Envysion gives me a set of eyes that does much of the work for us so our team can focus on the business.Dennis GreveDirector of Operations at TOMS King, a Burger King franchise
Envysion is an essential tool for being more responsive to customer comments. Instead of relying just on the customer’s point of view, we can easily review video and audio to get the whole story and take the appropriate action quickly and decisively.Inman HodgesPresident at Hodges Management Co., a KFC franchise
Envysion gives us unprecedented visibility into our restaurants so we can quickly identify and correct issues that impact performance. We anticipate a significant cash impact in each restaurant every month.Josh FrazierDivisional Asset Protection Manager at Boddie-Noell Enterprises, a Hardee's franchise
Without video we’d only see printed reports and have to guess whether an incident is really theft or if it’s an opportunity to offer additional coaching. Envysion bridges that gap and lets us see what’s actually happening at any specific moment, so we can respond to incidents more appropriately with training or with discipline when it’s warranted.Jason ZakarasPresident and CEO of Zak Family Foods LLC, a KFC, Taco Bell, and Long John Silvers franchise