Prevent Loss by Creating a Culture of Accountability
Deep-dive audits identify opportunities to improve operational efficiency and prevent future loss with integrated video monitoring and business intelligence data.
Improve Performance in
Targeted Restaurants
Envysion’s Restaurant Performance Audits are expertly designed to systematically weed out the loss sources in your underperforming restaurants to help you improve operations and profitability.
Thoroughly Investigate
Restaurants of Concern
Our team conducts a holistic review in a focused subset of your restaurants to identify theft, loss, and operational issues that are diminishing your profits.
Ensure Accountability &
Return on Investment
Track the lifecycle of incidents from creation through closure to ensure proper resolution and secure your return on investment.
Improve Performance
Over the Long-Term
We’re not just catching a single event. We’re changing the likelihood of future loss by addressing contributing behaviors head-on.
A Proven Approach for Preventing Loss
Transform struggling restaurants into top performers by leveraging our holistic analyses of theft, loss, and operational issues.
1
All Transactions
All transactions are filtered through Envysion Reports to flag suspicious transactions that are exceptions from the norm.
2
Flagged Transactions
Flagged transactions are filtered to reveal patterns in behavior that are indicative of theft, loss, and operational issues.
3
Reviewed Transactions
Reviewed transactions are processed by our in-house team of loss prevention experts. Our auditors review the relevant video, audio, and transactional data across a series of suspicious transactions to confirm that theft, loss, or operational issues are indeed occurring.
4
Certified Transactions
Certified transactions are reviewed by a second professionally trained auditor to verify that the incident is in fact legitimate, so you can rest assured that any verified incident you receive truly merits your time and attention.
5
Verified Transactions
Once sufficient evidence has been gathered, verified incidents are sent directly to your inbox to be resolved through our Incident Management suite.
Protect your people
and your profits
Theft is a symptom of more serious operational issues. Our Restaurant Performance Audits don’t just look at theft—we also monitor operational issues such as employees neglecting uniform and safety protocols. When small problems like this go unnoticed it contributes to an overall decline in operational efficiency. Employees become more lenient with rules and your company becomes vulnerable to potential loss and theft. Don’t just react to loss, prevent it with Envysion’s comprehensive Restaurant Performance Audits.
THEFT & LOSS
- No rings, under-ringing
- Refund abuse
- Product giveaways
- Discount abuse
- Back-door traffic (product walking)
OPERATIONAL ISSUES
- Poor customer experience
- Uniform violations
- Greet time
- Overly long transactions
- Sanitation
- Cell phones & calculator use at the POS
- Drive-thru timer manipulation
- Misuse of register keys or manager cards
- Large bill certification
- Back-door Traffic (after dark traffic)
Maximize ROI with Incident Management
Envysion’s intuitive Incident Management resolution workflow makes it easy to quickly review the status of verified incidents and monitor trends by location and employee—even on mobile devices!
- Review the status of flagged incidents across your entire organization, by location, or by employee in mere minutes.
- Arrive at firm conclusions and take decisive action with irrefutable video evidence.
- Monitor resolution trends by employee or location to reveal suspicious behavior patterns.
