Envysion’s managed video solution is built by a team of professionally trained video surveillance and loss prevention experts. Since 2010, Envysion has been the leader in providing video audits with actionable insights for the restaurant and retail industry. Our audit experts, led by Kevin Milner, a Certified Internal Auditor with 21 years of audit experience, are truly the best in their field.
Kevin has deep audit experience in the restaurant industry. Previously, he led the audit department for a national restaurant chain for 12 years before coming to Envysion where he has been able to share his immense knowledge and insights with his team over the past 5 years. Kevin oversees three audit departments; Loss Prevention, Operations, and Restaurant Performance, with a specialized team of experts in restaurant and retail.
Loss Prevention (LP) Audits identify theft/loss incidents so you can spend less time searching for them and more time focusing on other critical aspects of your business. “We combine video with transaction data from your POS system to identify actionable incidents that are affecting your bottom line, or hurting your brand, people or restaurant”, explains Matt McBride, Audit Services Manager.
Our team of Loss Prevention professionals has more than 38 years of combined experience at Envysion, 23 years of QSR experience, 20 years of working in dine-in restaurants, and 94 years of retail experience. Eight of our LP professionals have degrees in Criminal Justice or related fields and hold several certifications recognized globally in the LP field. These professionals have a trained eye and know which body language to watch for to find if theft is happening in your stores.
Envysion’s Operations Audits cover the safety, cleanliness, and customer service at your sites to make sure your customers have a great experience and keep coming back. We generate daily, time-focused samples and audit specific issues tailored to your needs. We review cleanliness, safety issues (ladder use, knife use etc.) cell phone use, tripping hazards, customer service, cash left unattended, uniform compliance plus many more! Our Operations Audit professionals have more than 14 years of combined experience at Envysion, 7 years in restaurants, and more than 11 years in retail.
The Restaurant Performance Audit (RPA) team takes a deep dive into individual stores to identify theft, loss, and operational issues. RPAs comprehensively identify what types of problems are contributing to profit, food, and customers not returning resulting in losing brand loyalty. This highly qualified team of experts has 30 combined years of experience at Envysion, 5 years of QSR experience, 14 years working in restaurants, and 6 years of retail experience. This dedicated team looks closely for employees that may be stealing from you and will identify any problem employees and problem practices. Our goal is to notify you of problem areas so you may take the appropriate action such as training or shifting responsibilities allowing your sites to run more efficiently.
For questions about our audit programs contact our consultants today.