May 2023

Risk Snapshot

Risk Snapshot Dashboard: Mobile Launch

Risk Snapshot is now available to Envysion Reports customers on both the web and mobile apps. Our new set of summary visualizations highlight transactions of interest by employee and site while easily navigating to video for review.

Smart Site Protection™

Events Page

Users can now access the Smart Site Protection™ Events homepage from the navigation bar, see the total number of alarm events, and a sorted table of site names and their event counts. Filter by classification and date range, and view site-specific alarms.

Alarm Summary Page

Previously when watching video the player only showed the Smart Site Protection™ cameras when trying to switch cameras. Now users can switch to any camera, not only Smart Site Protection™.

Heatmaps

Heatmap Enhancements

We have implemented several enhancements to the heatmaps, including time and duration synchronization across all displayed heatmaps, calendar display of the oldest available heatmap data, error message notifications when a heatmap cannot be generated, and improved camera image quality within the heatmaps.

Reports

New Filter: End of Time

Users can now search for transactions based on their end time, providing a valuable tool for identifying potential theft by employees who keep transactions open for extended periods or make modifications to closed transactions during late-night hours.

Refund Report

The Refund Report has been enhanced to include a new transaction amount field, replacing the previous refund amount display. Additionally, we have updated the refund amount calculation to match the filter data, and introduced a new transaction amount filter for better search result refinement.

Wizardline Integration for Domino’s Operators

New Transaction Types: Bad Order / Abandon Order

​​We have added two new transaction types, Bad Order and Abandon Order, to better align with Dominos’ internal reporting systems and improve the user experience when searching for transactions marked as such by employees. This will allow for more accurate and efficient identification of these transactions.

Improved Delivery and Modification Information, Multi Camera Playback, and Extended End Times

We’ve made significant improvements to our delivery and modification information, allowing for better transparency and easier identification of potential issues. Receipts for Delivery Orders now contain dispatch and return times, along with the driver’s name, and these events are clickable in the video player’s event log. Additionally, when a transaction is marked as Bad Order or Edited, the name of the approving manager will be displayed. 

We’ve also extended the end time of a transaction to the latest of the tender, edit, and driver return times, and added multi-camera playback functionality. These enhancements help identify manipulations and validate returns, providing users with a better overall experience.

April 2023

Smart Site Protection™

Homepage Navigation

Smart Site Protection’s new dedicated homepage, on the mobile app, allows you to see and sort through total past alarm volume and navigate to different sites all from one place.

Reports

Risk Snapshot (Beta Release)

Summarize high-risk transactions, employees, and stores based on their recent point-of-sale activity for a quick review of your business and the transactions worth investigating.

Incident Management

Record Incident Values 

Associate a dollar value to a particular incident to capture the total amount lost. Utilize robust analytics to better understand high-cost incidents, the impacts on your organization and pave ways to prevent future occurrences. 

Expanded Incident Types 

Categorize incidents based on specific activity including: 

• Credit Card Fraud (using technology to capture customer information)
• Loyalty Abuse
• Time Theft / Fraud 
• Smoking / Vaping
• Restricted Sales (i.e. alcohol, tobacco, and other regulated products)
• Safety Issues

Additional Option to Track Incident Outcomes 

Are you dealing with the impacts terminating an employee has on your business? Use the “Diversion Program” resolution option to track these challenges in order to easily coach and train employees with potential. 

Heatmaps

Heatmaps (Beta Release)

Generate motion based heatmaps to effectively strategize your floor plan to increase engagement, maximize sales and avoid traffic bottlenecks. 

Other

Updates to Mobile Application

Easily access Envysion’s standard terms and conditions all from your mobile device.

March 2023

Smart Site Protection™

Download Alarm Event Clips 

No matter the time of day or the status of your camera, review and download cloud-stored clips from Smart Site Protection™ Alarm events, as you review them in the Events Summary page. Access and download the video you need, when you need it most. 

Professional Monitoring 

Our new enhancements to Smart Site Protection™ notifications logic optimizes the clips shared with our Professional Monitoring Service provider, so you best utilize your event review allocation. 

Alarms Summary

Review previous alarms via the new Events Summary Page within your Envysion Application, which provides multi-up views of alarm-related video throughout the location and detailed timelines of detections and notifications. 

Device Management 

Configure Public View Monitor (PVM) Views Remotely

Remotely configure your display monitors, automatically back up monitor settings and support up to three monitors to view additional cameras through a new interface in Device Management.

Analog Camera Provisioning

Manage and monitor analog cameras connected through supported networked encoder devices on your network.

February 2023

Smart Site Protection™

Smart Site Protection Alarm Event Email Notification

Users can now access the Smart Site Protection Summary Events page directly from a link in their alarm email to see more information about any given Smart Site Protection alarm.

Prevent Continuous Recording Camera Enablement 

The Smart Site Protection camera enablement now protects users from enabling cameras that fail to recognize new motion in the camera due to constant activity or continuous recording.

Access Alarm Clips in the Clip Log through the Event Summary Page 

Access the Smart Site Protection alarm clips through the Event Summary page in the new Clip Log. Whether the appliance is online or offline, users can still review alarm clips. The Clip Log is a new tab next to the Activity Log.

Device Management 

Expand Cameras

A new control was added to Device Management to allow the expansion of the settings to all cameras with one simple click.

January 2023

Reports

New Summary View for Discount, Line Void, and Refund Report

Users can now summarize and filter their transactions by ‘Approving Manager’ giving owners and operators further insight into the root cause of excessive discounts, refunds, and other high-risk transactions that result in loss for their business.

Incident Management

Incident Management for Mobile

Share incidents externally to third parties right from your mobile device. Whether to law enforcement or claims services, make all your notes, receipt data, and supporting video easily accessible to outside organizations from Incident Management. 

Smart Site Protection™

Smart Site Protection™ Alarm Event Email Notification

Users can now access the Smart Site Protection™ Summary Events page directly from a link in their alarm email to see more information about any given Smart Site Protection alarm.

Active Alarm Icon

Users will know there is an active alarm with the ‘Active Alarm’ icon now displayed in the Alarm Events screen.

Event Summary Filters

Verification and Time filters were added to the Event Summary page for users to quickly search for alarm events. 

December 2022

Platform Support

Report a Problem Form Updates 

We re-launched our in-app Report a Problem Support Request form and added additional fields to provide greater detail to our customer service teams to better assist in efficiently helping our customers. 

Easy to Access Support

All Support Options have been consolidated in the Support Menu, including a link to the Learning Center for self help, an option for Live Chat, or Report a Problem – all easily accessible both on web or mobile app.

Multi-Camera Playback in Reports

Multi-Camera View for Transactions modified on Multiple Registers

For transactional data where we receive multiple unique register values per a single transaction, the video player will now display the associated cameras mapped to each of those register values. We’ve improved Loss Prevention functionality allowing users to see all cameras associated with a transaction in one-view rather than guessing between switching cameras.

Smart Site Protection™

New Events Summary landing page

To help review and analyze alarm events for a given site, a new landing page has been created. This page incorporates our new ‘Grouped’ single alarm event, activity log, and easy filtering.

Single (Grouped) Alarm Event

Alarm events now have a start and end time, based on the full duration Smart Site Protection™ detects person-motion inside a store. Each alarm event is now presented as a single multi-up view to display all cameras that included person-detection during the event duration, providing reviewers full context of activity in the store.

Self-Verification Workflow

The mobile self-verification workflow allows our customers to be alerted through push notifications of unexpected motion and respond with a ‘Yes’ or ‘No’ threat. Features include: resend push notification on unclassified events, notify users of alarm re-classification, active alarming icon and more, to help users quickly review and resolve alarm events.

Activity Log

When needing to conduct a post-analysis review, each alarm event has an accompanying activity log showing: when the alarm started; who, when, and what type of notification(s) were sent; and who and when an alarm event was verified and what classification status was selected.

November 2022

Smart Site Protection™ 

Alarm Schedules

Users will now get a tooltip pop-up that will display over the timeblock when the cursor is moved on top.

Alarm Notifications

Admins with the User Admin capability are now able to edit the first name, last name, and phone number of each user. Additionally, a search bar has been added to allow the user to search quickly for a particular user based on their first name, last name, email or phone number. Lastly, warning text has been added to help users understand when they are missing certain requirements: camera creating too many events, schedule name not unique, missing primary contact for Envysion Monitoring.

Alarm Camera Enablement

Users can now see an added domain, site, and camera IDs to the Calipsa integration, allowing for auditing Calipsa events to better assist the product team understand usage across all cameras enabled for SSP. Enhancements have also been added to the Calipsa API integration to better handle the validation process.

Alarm Envysion Monitoring Enablement

Motion Alarm admin users now have the ability to change the status of their Noonlight integration, for sites subscribed to Envysion Professional Monitoring. By default, when Envysion Monitoring is added to a site, it will be in Test mode. Users will have the ability to change the status to Live, Off, or back to Test mode.