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Customer Success

Convenience store with cloud-based video surveillance cameras on ceiling.

5 Advantages of Cloud-Based Video Security Management in Convenience Stores

Cloud-based video security provides a unique opportunity for convenience stores. With a Network Video Recorder (NVR), they have the opportunity to locate historical video footage when they need it; based on the storage size of the NVR. An NVR can … Read More

Fast-casual employee with a positive attitude

Building a Positive Fast-Casual Restaurant Culture for Improved Retention

What exactly is workplace culture? Fast-casual restaurant employee culture is demonstrated in many ways: the cleanliness and order of your restaurant, an employee’s appearance, personality, and how they interact with peers, management, and customers. Is it possible for a positive … Read More

quick service restaurant worker leaning on the counter.

3 Questions Before Implementing a QSR Mystery Shopper Program

In recent years, we have adapted our restaurant operations by implementing new safety measures. As a result, several Quick-Service Restaurant (QSR) managers have been contemplating the idea of utilizing a mystery shopper program to gauge their performance. Although restaurants are … Read More

Person using phone at their desk

Use Your Mobile Device to Watch Restaurant Security Footage

Nowadays, almost everyone has a smartphone that allows them to access emails, podcasts, and even join video calls. However, did you know that your smartphone can also act as your eyes and ears for your establishment when you’re away, with … Read More

Woman's hands on a laptop keyboard as the sun rises.

5 Restaurant Exception Reports to Review Daily

Any good business owner knows the basic data points driving the successes of their business: ‘What are our total sales?’ ‘What are our costs in labor?’ ‘Where are our profit margins in food and products?’ Getting answers to these questions … Read More

Gas Station Surveillance Cameras

7 Key Areas C-Store Owners Need to Monitor

As an owner or manager of a convenience store (c-store), you’re aware that there are numerous areas of activity at both the front and back of the store that require monitoring. Keeping track of all these interactions in one location … Read More

Cashier and customer at restaurant

Train Restaurant Employees With Video: 5 Reasons Why

Since the COVID-19 pandemic, the restaurant industry has seen an exorbitant amount of change. Now, many restaurants are faced with the overwhelming task of filling many different positions. This drastic need for qualified help highlights how crucial new hire training … Read More

Morning coffee

5 C-Store Exception Reports You Should Review Every Morning

Any good Convenience or C-Store owner knows the basic data points driving the success of their business: ‘What are our total sales?’ ‘What are our costs in labor?’ ‘Where are our profit margins in food and consumer goods?’ Getting answers … Read More

Having safety measures in place will reduce slip and falls

4 Ways to Prevent Slip and Fall Accidents in your Wireless Retail Store

Nothing can affect a wireless retail store owner’s business like injuries sustained on the job. Not only do retail store slip and fall accidents leave you short of help, but you could also face litigation if the victim decides to … Read More

Rushed employees can cause slip and falls

4 Ways to Prevent C-Store Slip and Fall Accidents

Nothing can affect a C-Store owner’s business like injuries sustained on the job. Not only do C-Store slip and fall accidents leave you short of help, but you could also face litigation if the victim decides to take legal action. … Read More