Helping Restaurants Manage Crisis

March 26, 2020

In times of emergency, daily routines and best practices have to shift to meet the evolving needs of both customers and employees.

While the world reacts to the ongoing health risks around COVID-19 and its spread, citizens across the United States and Canada have been forced into new patterns of working and living, protecting themselves, their family, and their communities by reducing their exposure to public spaces and gatherings.

Quick service restaurants remain an integral part of North American communities, employing more than 4 million people and feeding 50 million guests every day. But amidst the current global pandemic, the volume of those guests and how they expect to be served is changing daily. Operators need to update their policies and procedures to keep their customers, employees, property, and revenues protected in ways they never have before.

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