WKS Restaurant Group operates nearly 400 locations across four major brands. As the organization expanded, the leadership team needed a reliable way to protect revenue, improve consistency, and stay ahead of loss across a large and growing footprint. Restaurant loss prevention became a key priority for long-term success.
What challenges do large restaurant groups face with loss prevention?
Large multi-unit operators often struggle with visibility, consistency, and the time required to investigate incidents. Loss can happen through theft, poor processes, or cash handling issues. Without a centralized system, these problems are difficult to identify and resolve.
How does Envysion help solve these loss prevention issues?
Envysion provides video-driven audits, reporting, and incident workflows that help operators detect loss quickly, gather evidence, and protect revenue across every location.
Creating a Clear Path to Identifying Loss
Shrink affects every restaurant, which makes visibility incredibly important. WKS needed a centralized way to uncover theft, cash handling concerns, food cost manipulation, and other issues that impact profitability. District leaders and operations teams already monitored activity, but they also needed a dedicated solution that focused on loss across every location.
Envysion provided that visibility. “Envysion is our primary method for identifying loss,” says Michael Simmons, senior vice president of HR, risk, and legal services at WKS. With Envysion’s support, teams could quickly spot problems, review evidence, and take action to protect revenue.
Using Audit Programs to Strengthen Investigations
Envysion’s Audit Programs became a powerful tool in WKS’s restaurant loss prevention efforts. Certified auditors reviewed transactions alongside video footage to uncover activity that could lead to loss. This process provided clear, actionable evidence for the investigation team, creating a faster and more consistent workflow.
These audits have helped WKS recover significant revenue. Over time, that visibility has prevented six-figure losses and helped protect profitability as the company expanded from a single location to hundreds.
Key takeaways for restaurant operators:
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Visibility is essential for controlling loss across many locations
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Video-audited transactions help teams find revenue-impacting issues faster
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Centralized tools support consistent operations for multi-unit brands
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Early detection of loss helps protect profits at scale
Improving Efficiency With Better Insights
Investigating incidents across large restaurant operations can take time. Envysion’s audit history makes it easier to track patterns, understand trends, and identify areas that need immediate attention. This helps WKS teams act quickly, safeguard revenue, and maintain consistent operations across every brand.
A Long-Term Partnership for Growth
Through its partnership with Envysion, WKS Restaurant Group has strengthened its ability to identify, prevent, and reduce loss at scale. With centralized video management and advanced audit tools, the organization has enhanced accountability, protected profits, and supported long-term operational excellence.
These insights offer a clear path for restaurant operators who want to reduce shrink, strengthen accountability, and improve overall loss prevention performance.
If you’d like to read the full feature from QSR Magazine, click here.