Owning a wireless retail store can be tough if your employees get hurt at work. When accidents like slip and falls happen in your store, it not only means you’re short of help, but you might also end up dealing with legal problems if the person who got hurt decides to take you to court.
Every year, almost 16 million people get injured from falling at work, according to American Training Resources.
To avoid these issues, consider following this four-step plan. You should make sure:
- Your employees are trained well
- Security cameras are enabled to watch what’s happening
- Ongoing operations are going according to plan
- Safety is a part of every day
These four things will team up to keep your workers safe and your business running smoothly by reminding everyone how important safety is and the best ways to do things.
Educate Employees to Decrease Retail Store Slip and Fall Incidents
In a bustling wireless retail store, employees often find themselves rushing, wearing various hats from cashier to stocker to smartphone specialist. They understand that smoothly transitioning between roles enhances customer interactions and increases the likelihood of repeat business. However, this hurried approach can lead to slip and fall accidents, posing risks to both staff and customers.
Another factor contributing to workplace accidents is slippery or blocked walkways. Regular housekeeping is just as crucial as fostering a safety-first mindset and should not be overlooked. Daily cleanliness checks should be integrated into your staff’s routine. As the saying goes, “the best offense is a good defense.” When it comes to running a wireless retail store, training all employees upon hiring and at regular intervals is the most effective defense against slip and fall accidents that could sideline your team or harm customers.
To start, initiate a thorough and accessible safety training plan to ensure employees understand your expectations and protect your business. This proactive measure serves as a strong foundation for preventing retail store slip and fall accidents. If you’re uncertain where to start, conduct online research, as many companies specialize in this unique service. It’s crucial for employees to actively participate in all safety training programs and confirm their understanding of retail store policies, typically by signing and dating a training document. This ensures clarity and prevents any confusion or misinterpretation of your expectations.
Use a Managed Video Solution as a Training Aid
Most wireless retail stores invest in a video surveillance system for site security and theft prevention. However, this system can also serve as a valuable tool for training employees on safety regulations. By integrating video surveillance, you can demonstrate proper safety practices to your staff. To make the most of your training budget, extract video clips showcasing correct operational behavior. Studies reveal that video is a potent learning tool, as people tend to remember visual aids more effectively than written documentation alone.
The U.S. Department of Labor and Statistics has determined that “25% of all reported injury claims are due to store slip and falls, resulting in 95 million lost workdays per year.”
Perform Operational Audits to Test Safety Measures
Developing an engaging training plan that incorporates managed video can enhance attention to safety in the workplace and reduce the frequency of injuries, like retail store slip and falls. To evaluate the effectiveness of your injury prevention plan, conduct operational audits. Employ an integrated audit program, such as Envysion’s Operations Audits, designed by industry experts to ensure compliance with the unique operational needs of wireless retail stores. Investing in a robust audit solution protects your business from careless accidents and costly reparations.
Make Safety a Daily Conversation to Prevent Retail Store Slip and Falls
While safety training and good hygienic practices reduce retail store slip and fall incidents, training typically occurs only upon hiring and possibly annually. To emphasize the importance of safety and regular maintenance consistently, integrate safety discussions into daily routines. Address spills immediately by notifying staff members for prompt cleanup. If you observe a staff member performing a job incorrectly, provide feedback right away.
Your consistent emphasis on safety compliance demonstrates the value you place on accident prevention. Mitigate serious injuries by implementing a plan, using integrated video for training, scheduling regular operational audits, and integrating these practices into daily routines. These four strategies will protect your business from accidents and position your store for success.
If you’re looking to enhance your wireless retail store, reach out to Envysion today.