Managing a restaurant is a challenge – there is the constant need for hiring and retaining good staff, never-ending operational duties, controlling waste/inventory loss, and most importantly, making a profit. If you manage more than one restaurant, your responsibilities increase … Read More
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5 Advantages of Cloud-Based Video Security Management in Convenience Stores
Cloud-based video security provides a unique opportunity for convenience stores. With a Network Video Recorder (NVR), they have the opportunity to locate historical video footage when they need it; based on the storage size of the NVR. An NVR can … Read More

Building a Positive Fast-Casual Restaurant Culture for Improved Retention
What exactly is workplace culture? Fast-casual restaurant employee culture is demonstrated in many ways: the cleanliness and order of your restaurant, an employee’s appearance, personality, and how they interact with peers, management, and customers. Is it possible for a positive … Read More

3 Questions Before Implementing a QSR Mystery Shopper Program
In recent years, we have adapted our restaurant operations by implementing new safety measures. As a result, several Quick-Service Restaurant (QSR) managers have been contemplating the idea of utilizing a mystery shopper program to gauge their performance. Although restaurants are … Read More

Use Your Mobile Device to Watch Restaurant Security Footage
Nowadays, almost everyone has a smartphone that allows them to access emails, podcasts, and even join video calls. However, did you know that your smartphone can also act as your eyes and ears for your establishment when you’re away, with … Read More

Improve Restaurant Performance with Professional Audit Programs
As a restaurant owner or manager, you likely don’t have the time or resources to audit your restaurant 24 hours a day, 7 days a week. As operators are typically responsible for overseeing all aspects of their restaurant, the workload … Read More

How Long Should Security Cameras Last for My Business?
Video security is a crucial backbone in restaurants and convenience store establishments. Managed video software helps with loss prevention, human resource, brand equity, operational excellence, and so much more. With that said, owners and operators rely on recorded or live … Read More

5 Restaurant Exception Reports to Review Daily
Any good business owner knows the basic data points driving the successes of their business: ‘What are our total sales?’ ‘What are our costs in labor?’ ‘Where are our profit margins in food and products?’ Getting answers to these questions … Read More

Understanding Restaurant Reports: Identifying Anomalies to Drive Profitability
Quick-service restaurant (QSR) owners and managers recognize the importance of understanding the data and metrics that propel a thriving enterprise. While determining the value of “total profits” and “cost of employment” may be straightforward, identifying the irregularities that are decreasing … Read More

Maximizing Your C-Store’s Exception Reports to Mitigate Loss
Convenience store (c-store) owners and managers know it’s crucial to understand the data and metrics that drive a successful business. While it may be simple enough to find the value of ‘total profits’ and ‘cost of employment,’ it’s difficult to … Read More