restaurant audits

Sysco truck showing supply chain challenge

Supply Chain Challenge? Learn How to Navigate It.

Among the new challenges many restaurants face today, supply chain disruption has affected everything from inventory, hours of operation, and staffing. Under-performance at any of these layers will ultimately affect customer satisfaction. Restaurant managers cannot always count on the right … Read More

quick service restaurant worker leaning on the counter.

3 Questions to Consider Before Resuming a QSR Mystery Shopper Program

We are finally (hopefully) on the other side of COVID-19 and have adjusted our normal restaurant operations with new safeguards in place. To get a pulse on how they are faring, many QSR managers have considered resuming their mystery shopper … Read More

Fast-casual employee with a positive attitude

Boost Fast-Casual Restaurant Employee Culture to Improve Retention

What exactly is workplace culture? Fast-casual restaurant employee culture is demonstrated in many ways: the cleanliness and order of your restaurant, an employee’s appearance, personality, and how they interact with peers, management, and customers. Can a positive culture in a … Read More