Cloud-based video security provides a unique opportunity for convenience stores. With a Network Video Recorder (NVR), they have the opportunity to locate historical video footage when they need it; based on the storage size of the NVR. An NVR can … Read More
Customer Support
Building a Positive Fast-Casual Restaurant Culture for Improved Retention
What exactly is workplace culture? Fast-casual restaurant employee culture is demonstrated in many ways: the cleanliness and order of your restaurant, an employee’s appearance, personality, and how they interact with peers, management, and customers. Is it possible for a positive … Read More
3 Questions Before Implementing a QSR Mystery Shopper Program
In recent years, we have adapted our restaurant operations by implementing new safety measures. As a result, several Quick-Service Restaurant (QSR) managers have been contemplating the idea of utilizing a mystery shopper program to gauge their performance. Although restaurants are … Read More
Use Your Mobile Device to Watch Restaurant Security Footage
Nowadays, almost everyone has a smartphone that allows them to access emails, podcasts, and even join video calls. However, did you know that your smartphone can also act as your eyes and ears for your establishment when you’re away, with … Read More
5 Restaurant Exception Reports to Review Daily
Any good business owner knows the basic data points driving the successes of their business: ‘What are our total sales?’ ‘What are our costs in labor?’ ‘Where are our profit margins in food and products?’ Getting answers to these questions … Read More
7 Key Areas C-Store Owners Need to Monitor
As an owner or manager of a convenience store (c-store), you’re aware that there are numerous areas of activity at both the front and back of the store that require monitoring. Keeping track of all these interactions in one location … Read More
Train Restaurant Employees With Video: 5 Reasons Why
Since the COVID-19 pandemic, the restaurant industry has seen an exorbitant amount of change. Now, many restaurants are faced with the overwhelming task of filling many different positions. This drastic need for qualified help highlights how crucial new hire training … Read More
5 C-Store Exception Reports You Should Review Every Morning
Any good Convenience or C-Store owner knows the basic data points driving the success of their business: ‘What are our total sales?’ ‘What are our costs in labor?’ ‘Where are our profit margins in food and consumer goods?’ Getting answers … Read More
4 Ways to Prevent Slip and Fall Accidents in your Wireless Retail Store
Nothing can affect a wireless retail store owner’s business like injuries sustained on the job. Not only do retail store slip and fall accidents leave you short of help, but you could also face litigation if the victim decides to … Read More
4 Ways to Prevent C-Store Slip and Fall Accidents
Nothing can affect a C-Store owner’s business like injuries sustained on the job. Not only do C-Store slip and fall accidents leave you short of help, but you could also face litigation if the victim decides to take legal action. … Read More