What causes more damage to a retail operation, external (shoplifting/robbery) or internal (employee) theft? By a nearly 3-to-1 margin, retailers say that internal theft is more extensive than external theft at their establishments. Today, let’s take a look at loss … Read More
video surveillance
5 Advantages of Cloud Based Video Surveillance Management in Convenience Stores
Cloud-based video surveillance provides a unique opportunity for convenience stores. With a Network Video Recorder (NVR), they have the opportunity to locate historical video footage when they need it; based on the storage size of the NVR. An NVR can … Read More
How Video Surveillance Increases Customer Loyalty in Convenience Stores
Convenience store success is rooted in the ability to attract and retain customers. With the appropriate tools, c-stores can increase customer loyalty through engaging and positive customer experiences. Customers are more aware and attentive to their shopping experiences than ever … Read More
Avoiding the Costs of COVID Exposure
It shouldn’t surprise anyone that employee health and safety remains a top concern among risk management professionals, as we emerge from a spring of regional lockdowns toward a sustainable new business-as-usual model in QSR and retail. Every business wants to … Read More
Solution Delivery Team Builds Premiere Customer Experience
In the early summer of 2019 Envysion established a customer-facing project management office to deliver Envysion solutions to our customers through uniform processes across our entire customer base. Today our team of solution delivery project managers (SDPMs) is managed by … Read More
Product team brings tools to help during shutdown and reopening
An important part of a Product Management team’s role is to recognize customer requirements and translate business needs into product solutions. During this global health crisis, I have heard first-hand of customers’ new challenges relating to business conditions. Many of … Read More
Evolving Together
These past six weeks have presented incredible challenges to Envysion and its restaurant and retail customers. We are facing these struggles together with you, learning from one another, and finding new ways to move forward. As someone whose role at … Read More
It’s All About The Team
Customer Support can be a tricky department to manage, and December 2019 was no exception. With a percentage of our customer base affected by a system outage, Mark’s team was put to the test with response rates shooting up from … Read More
Envysion Remains Steadfast Through the COVID-19 Pandemic
Dear Valued Customers, We know you’re dealing with a lot right now, and there is much uncertainty in your business. One thing you don’t need to worry about is your loss prevention coverage. We are here for you Here’s what … Read More